You are always welcome to exchange items you have purchased from us. You must return your purchase in the packaging you received it in. You can make an exchange/return shipment and buy a return label for DKK 49 through the Shipmondo return portal at this link
You have 14 days of full right of return from the day you receive the item.
The item is sent to:
HART & HOLM ApS
Norddigesvej 4, st. th
8240 Rice forest
We do not accept packages sent without distribution or packages sent by cash on delivery. We only receive packages that are sent directly to our address.
We offer that you can buy your return label for NOK 49 HERE
The condition of the item when you send it back
We recommend that you send the item back in the original packaging, and that the glasses are stored carefully in the supplied plastic bag and box in which they were received.
If the Glasses' original packaging is missing, it may lead to a decrease in the value of the item, which in some cases means that you cannot get any kind of refund.
Refund of the purchase amount
If you regret your purchase, you can get your money back. If the item is impaired, we will deduct the amount you are liable for, this may in certain cases mean that you cannot get any kind of refund.
We will refund the value of the goods if you send them back within 14 days from the day you received the goods and the return conditions are met.
We return the money with the same means of payment that you used for the purchase, unless we have agreed otherwise.
Here you will find all trading conditions .